1. Introduction

QuansStudio ("we", "us", or "our"), headquartered in Bengaluru, Karnataka, India, is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our platform and services.

This policy complies with the Information Technology Act, 2000, IT Rules 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA), as applicable.

2. Information We Collect

You provide: Name, email, phone number, company name, billing address, uploaded content, and communications with our support team.

Collected automatically: Usage data, device information, log data (IP address, access times), and cookies/local storage for authentication and preferences.

3. How We Use Your Information

• To provide, maintain, and improve the Services.
• To process transactions and send invoices/confirmations.
• To send service updates, security alerts, and support messages.
• To monitor and analyse usage for performance optimisation.
• To detect and address security issues, fraud, or technical problems.
• To comply with legal obligations under Indian law.

4. Legal Basis for Processing

Under the DPDPA 2023, we process your data based on: Consent, Contractual Necessity, Legitimate Uses, and Legal Obligation.

5. Data Sharing

We do not sell your personal information. We may share with service providers (hosting, payment, analytics), as required by law, or in connection with a business transfer.

6. Data Storage & Security

We implement industry-standard security including TLS/SSL encryption, access controls, regular security audits, and secure coding practices aligned with OWASP guidelines.

7. Data Retention

We retain your data while your account is active. Upon deletion or cancellation, data is removed within 90 days, except where legally required to retain (e.g., tax records for 8 years under Indian law).

8. Cookies

We use Essential, Analytics, and Preference cookies. You can manage cookie preferences through your browser settings.

9. Your Rights

Under DPDPA 2023, you have the right to: Access, Correction, Erasure, Withdraw Consent, Grievance Redressal, and Nomination. Contact us at support@shlokaa.com to exercise these rights. We respond within 30 days.

10. Children's Privacy

Our Services are not directed at individuals under 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

Material changes will be communicated at least 15 days before they take effect. Continued use constitutes acceptance of the updated policy.

12. Contact / Grievance Officer